Telemedicine

Telephone consultation

For people who find it hard to come to the clinic, we consult by phone. You do not need to be in Jinju.

🏥 🏥 진료 철학

대면 진료와 동일한 꼼꼼한 문진과 처방으로
환자분의 건강을 책임집니다.

📱 📱 이런 분들께 추천해요

  • ✓ 거주지가 멀어 내원이 힘드신 분
  • ✓ 바쁜 일정으로 시간 내기 어려우신 분
  • ✓ 해외 거주 중이라 한약 처방이 필요하신 분

Before your consultation

We first determine whether in-person or remote care is appropriate

A clinician reviews your request and current condition before recommending how to proceed.
01

Review your current condition

We first review your symptoms, their course, current medications, and the reason for consultation.

02

Choose the appropriate format

We recommend an in-person visit when an examination, test, or procedure is needed; otherwise, we explain the remote-care steps.

03

Request helpful records if needed

We may ask only for useful items such as prior test results, medical records, prescriptions, or symptom photos.

You may submit a request even if you have no test records. We ask for documents only when they help assess remote-care suitability or plan your care.

When people use it

📍

You live far away

Jinju is too far to travel to. Telephone consultations have no regional limit.

🚶

Moving is difficult

Travel itself is a burden. If you are within Jinju, a home visit is also possible.

🔁

Following up

You have been seen at the clinic and need to review progress or talk something through.

Treatment Process

How it works

1

Call us

Call 055-754-9999 and ask for a telephone consultation.

2

We review your condition

We ask about your condition now and how it has gone, and decide together whether it is something we can handle by phone.

3

We may ask for records

Earlier test results, medical records or photographs of the symptom help. You can still register without them.

4

We advise you afterwards

If we judge that you need to come in, we will say so.

☎️

What a phone call can and cannot cover

A telephone consultation cannot replace what has to be seen and felt in person. Where assessment is needed, as with posture or a joint, we will recommend coming in. For things a call handles well, such as reviewing progress or discussing medication, there is no need to travel. We will decide together during the call what is needed.

Specialized diagnosis system

Frequently asked questions

Q. Do I have to live in Jinju?

A. No. Telephone consultations are available wherever you live. Home visits and home medical care, however, are limited to Jinju.

Q. Is it all right if I have no test results?

A. That is fine. They help when you have them, but you can register without them.

Q. Can a first visit be by phone?

A. It depends on the condition. Where it is hard to judge by phone, we will recommend coming in. Call us first and describe your situation, and we will guide you.

Telemedicine Process

Get consultations and prescriptions without visiting.
Try our easy consultation service.

Learn More About Telemedicine

Refund Policy

Once prescription and preparation have begun, cancellations due to change of mind may be difficult. Please check the refund policy page for more details.

View Refund Policy →
카톡상담